Customer Satisfaction

Lao Airlines is dedicated to providing excellent flight service and making every flight you take with us safe and special. Every customer is important to us and we at Lao Airlines are dedicated to making every step of your flight as smooth as possible. Lao Airlines is in business to provide safe, dependable and friendly air transportation to our customers. Your safety, comfort and convenience are our most important concerns.

In 2007 Lao Airlines received the Arch of Europe for Quality, Excellence and Technology. It marks an important milestone for us as we strive to make our service the best in the world.